If you need tiptop roofing nyc terms of service, please review our policies and agreements to ensure a clear and successful partnership for your roofing project. We believe in transparency and trust from day one.
If we discover unforeseen issues, such as rotted decking or structural damage, we will immediately halt work in that area, document the problem with photos, and present you with a clear change order outlining the necessary additional work and associated costs. We will not proceed with any extra work without your explicit approval.
You may cancel your project as specified in your contract. Generally, cancellations made after materials have been ordered or work has startd may be subject to fees to cover incurred costs. Your initial deposit may be non-refundable depending on the timing of the cancellation. Please refer to your signed agreement for specific details.
We pride ourselves on leaving your property as clean as we found it. Our team conducts a thorough cleanup at the end of each workday and a final, detailed cleanup upon project completion. This includes removing all old materials, debris, and using magnetic rollers to collect stray nails from your lawn and driveway.
We believe in open communication. If you have any questions about our services or policies, please don’t hesitate to reach out to our team.
